Returns & Exchanges
At MTN OPS, we stand behind our products and want to ensure you are fully prepared for your next adventure. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and print the prepaid UPS shipping label provided by our system.
Pack and Ship
Securely pack your gear in its original packaging, attach the return label, and drop it off at any authorized UPS location.
Process and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing